Acceptance of Terms
Agreement to Terms
By accessing or using HireSwam's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Modifications
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using HireSwam, you represent and warrant that you meet these eligibility requirements.
User Accounts and Responsibilities
Account Creation
To access certain features, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
Accurate Information
You agree to provide accurate, complete, and truthful information in your profile, resume, and job applications. Misrepresentation of your qualifications or experience may result in account termination.
Professional Conduct
You agree to conduct yourself professionally when using our services, including when communicating with potential employers or other users.
Service Description and Usage
AI-Powered Services
HireSwam provides AI-powered resume optimization, job matching, and career guidance services. While our AI is designed to be helpful and accurate, we do not guarantee specific outcomes or job placement.
Content Creation
Our AI tools may generate content for your resume, cover letters, and job applications. You are responsible for reviewing and approving all content before use. We recommend personalizing AI-generated content to reflect your unique experience.
Job Matching
Our job matching algorithm provides recommendations based on your profile and preferences. We do not guarantee job interviews or employment offers from matched positions.
Third-Party Integration
Our services may integrate with third-party platforms and services. We are not responsible for the availability, accuracy, or content of third-party services.
Subscription and Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. Subscription fees are charged in advance on a monthly or annual basis, depending on your chosen plan.
Payment Processing
Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.
Refund Policy
We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of the initial purchase. Refunds are not available for renewal payments.
Price Changes
We may change subscription prices at any time. Existing subscribers will be notified at least 30 days before any price increases take effect.
Prohibited Uses
Illegal Activities
You may not use our services for any illegal or unauthorized purpose, including but not limited to violating any applicable laws or regulations.
Misrepresentation
You may not provide false, misleading, or fraudulent information about yourself, your qualifications, or your employment history.
System Abuse
You may not attempt to interfere with, compromise, or disrupt our services, servers, or networks connected to our services.
Unauthorized Access
You may not attempt to gain unauthorized access to any portion of our services, other user accounts, or computer systems connected to our services.
Commercial Use
You may not use our services for any commercial purpose without our express written consent, including scraping data or reselling access to our services.
Intellectual Property
Our Content
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by HireSwam and protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you create and upload to our platform. By using our services, you grant us a license to use, store, and process your content to provide our services.
AI-Generated Content
Content generated by our AI tools is provided to you for your use, but we retain rights to the underlying AI technology and algorithms.
Feedback
Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without restriction or compensation to you.
Disclaimers and Limitations
Service Availability
We strive to provide reliable services, but we do not guarantee that our services will be available 24/7 or free from interruptions. We may temporarily suspend services for maintenance or updates.
No Employment Guarantee
While our services are designed to improve your job search success, we do not guarantee employment, interviews, or specific outcomes. Success depends on various factors beyond our control.
Limitation of Liability
To the maximum extent permitted by law, HireSwam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Account Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your access to paid features will cease, but you may continue to use free features according to these terms.
Termination by Us
We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide reasonable notice when possible.
Governing Law and Dispute Resolution
Applicable Law
These Terms are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in Nairobi, Kenya, except where prohibited by law.
Contact Us
Questions About These Terms
If you have questions about these Terms of Service, please contact us at legal@hireswam.com or call +254 700 123 456.
Address
HireSwam Ltd, Nairobi, Kenya. We aim to respond to all inquiries within 30 days.