Types of information we collect online
Information You Provide
The types of Personal Data that we may collect while you use the HireSwam Site are described in this section and include both information that you provide to us and information that we collect automatically when you use the Site. For purposes of this Privacy Notice, "Personal Data" means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.
Information You Provide When Visiting *** Sites
You generally do not have to register for a service or program to receive much of the information available through *** Sites. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.
Information You Provide When Purchasing a Service
If you purchase a subscription, for example, when purchasing a service, or respond to *** Sites, you may be asked for information including your name, email, employer name, address, telephone number, and payment information such as a credit card number and expiration date, in order to complete the transaction.
Information that may be collected automatically
Device and Browser Information
We collect information about the device you use to access our services, including hardware model, operating system, browser type, IP address, and device identifiers. This information helps us optimize our services for your device.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on pages, and navigation patterns. This helps us improve our AI algorithms and provide better job matching.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
How we use your information
Service Delivery
We use your information to provide, maintain, and improve our services, including AI-powered resume optimization, job matching, and career recommendations.
Communication
We may use your information to send you updates about our services, respond to your inquiries, and provide customer support.
Personalization
We use AI and machine learning to personalize your experience, including job recommendations, resume suggestions, and career insights based on your profile and preferences.
Analytics and Improvement
We analyze usage patterns to improve our services, develop new features, and ensure the security and integrity of our platform.
How we share your information
With Your Consent
We may share your information when you give us explicit consent, such as when you apply to a job through our platform or choose to make your profile visible to employers.
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing. These providers are bound by confidentiality agreements.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe it's necessary to protect the rights, property, or safety of HireSwam, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.
Data security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption to protect data in transit and at rest. All sensitive information is encrypted using SSL/TLS protocols.
Access Controls
We maintain strict access controls and regularly audit our systems to ensure that only authorized personnel have access to personal information.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights and choices
Account Information
You can update, correct, or delete your account information at any time by logging into your account settings.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used format.
Deletion
You can request deletion of your personal information, subject to certain legal and legitimate business requirements.
Marketing Communications
You can opt out of promotional emails by following the unsubscribe instructions in those emails or by updating your account preferences.
Cookie Preferences
You can manage your cookie preferences through your browser settings or our cookie preference center.
International users
Cross-Border Data Transfers
HireSwam operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place to protect your information when it's transferred internationally.
Regional Compliance
We comply with applicable data protection laws in the regions where we operate, including GDPR for European users, CCPA for California residents, and local data protection regulations in Kenya and other African countries.
Contact us
Questions About This Policy
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@hireswam.com or call +254 700 123 456.
Address
HireSwam Ltd, Nairobi, Kenya. We aim to respond to all inquiries within 30 days.